Program Manager

Work from office•10-10 Years•Full-time•Trivandrum

• Work from office• 10-10 Years• Full-time• Trivandrum

Job Summary

Lead end-to-end Lean Six Sigma initiatives: define the problem, run structured analysis, implement durable controls, and turn process insight into technology and product opportunities-automation, workflow digitization, analytics, and AI enablement-with product, engineering, and the business. Success is a predictable pipeline of prioritized projects, quantified value, and a stronger CI culture across Finance and Operations.

Qualifications

10+ years overall, including at least 5 years in Process Excellence / Operational Excellence / Continuous Improvement, preferably in Finance and Operations.

Key Responsibilities

Lead DMAIC-style work from charter and baseline through implementation and control plans.

Drive data-driven root cause analysis using statistical methods.

Translate process findings into automation, digitization, analytics, and AI opportunities.

Link process metrics to business outcomes (cost-to-serve, SLAs, error rates, rework, throughput, productivity).

Run program governance: tollgates, stakeholder reviews, benefits tracking, control plans, adoption.

Mentor Green Belts / process analysts and build an operational-excellence culture.

Maintain a prioritized improvement pipeline and deliver measurable ROI.

Required Skills

Lean Six SigmaGreen BeltBlack BeltDMAICDMADVVOCCTQSIPOCValue Stream Mapping (VSM)FMEAControl PlansProcess CapabilityProcess ExcellenceOperational ExcellenceContinuous ImprovementRoot Cause Analysis (RCA)Statistical AnalysisProcess AnalyticsFacilitationCommunicationStakeholder InfluenceProcess OptimizationCycle Time ReductionDefect ReductionCost OptimizationProductivity Improvement

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Equal Opportunity Employer

OrderStack is proud to be an equal opportunity workplace and is an affirmative action employer. We
are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex,
national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or
veteran status. We also consider qualified applicants regardless of criminal histories, consistent
with legal requirements. If you have a disability or special need that requires accommodation,
please let us know by completing our accommodation request form.

OrderStack is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing our accommodation request form.